Home / Crucial Conversations Crucial Conversations Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler ★ 5.0 · 1,362 reads Sign in to save this Request CodeZLIBIO3893388 Published2011 PublisherMcGraw-Hill Education Pages1 LanguageEnglish FormatAZW3 ISBN-139780071771320 ISBN-100071771328